The rapid development of broadband technology is increasingly closing the distance between users. Broadband technology offers a widening range of options for end users to communicate with friends, family, colleagues and business partners in other areas or countries more effectively and economically than via ordinary telecommunications services. PT Telekomunikasi Indonesia Tbk (Telkom) has captured this opportunity by strengthening its broadband infrastructure to support product and service innovations in the field of Information, Media & Edutainment, and Services (“IMES”). As well as opening new revenue streams for the company, Telkom’s focus on delivering IMES also represents Telkom’s contribution to the economic and social development of the nation.
The following definitions explain our TIMES services:
Telecommunications is Telkom’s legacy business. Telkom has built its reputation on delivering fixed wireline ‘Plain Ordinary Telephone Services’ (“POTS”), fixed wireless telephony, data communications services, broadband, satellite, leased networks and interconnection services, as well as cellular telephone services through its subsidiary, Telkomsel. Telkom’s telecommunications services reach all market segments, from individual customers to small and medium enterprises (“SME”) and corporate customers.
Information services are being developed by Telkom as one of its New Economy Business (“NEB”) business models. These integrated services, aimed at facilitating business processes and transactions, include Value Added Services (“VAS”) and Managed Application/IT Outsourcing (“ITO”), e-Payment and IT enabler Services (“ITeS”).
Media is another of the Telkom business models that is developed as a part of NEB. The offered services include Free To Air (“FTA”) and Pay TV to suit modern digital lifestyles.
Edutainment is one of the core business models in Telkom’s NEB, targeting the younger user market segment. Telkom offers a broad range of services, including Ring Back Tones (RBT), SMS Content and portals among many others.
Services is one of the Telkom business model that is oriented to customer. The services inline with Telkom Customer Portfolio to Personal, Consumer/Home, SME, Enterprise, Wholesale, and International Customer.
We firmly believe that our commitment to unlimited mobility and connectivity will boost confidence among both retail and corporate customers in the quality, speed and reliability of the services and products we offer. The proof lies in our growing number of subscribers, which reached 129.8 million by December 31, 2011, representing a growth of 7.8%. Of this total, 8.6 million are fixed wireline customers, 14.2 million are fixed wireless customers and 107.0 million are cellular customers.
To become a leading Telecommunication, Information, Media, Edutainment & Services (TIMES) Player in the Region
1. To Provide TIMES Services with Excellent Quality & Competitive Price.
2. To be the Role Model as the Best Managed Indonesian Corporation
Corporate Values (5C):
- Commitment to Long Term
- Customer First
- Caring Meritocracy
- Co creation of win-win partnership
- Collaborative Innovation